Returns / Exchange / Refund Policy

Returns

PLEASE NOTE STORE CREIDT OR EXCHANGE ONLY!!!!!! 

We offer 30 days parts only warranty -You can return a product for up to 30 days from the date you purchased it.Any product you return must be in the same condition you received it.A 20% restocking fee may apply.

 If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable) STORE CREDIT OR EXCHANGE ONLY NO REFUNDS 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at biggsmotoring@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at biggsmotoring@gmail.com and send your item to:

RETURN ADDRESS- ***Important ***Please write  your order # on piece of paper and include it with returned item and ship with tracking # service. 

BIGGS MOTORING 

RETURN DEPARTMENT 

8157 GREEN MEADOWS DRIVE NORTH UNIT K

LEWIS CENTER OHIO 43035.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: BIGGS MOTORING,8157 GREEN MEADOWS DRIVE NORTH UNIT K LEWIS CENTER OH 43035, United States -------PLEASE INCLUDE A NOTE WITH ORDER # AND REASON FOR RETURN. All Returns are checked and refunds are issued at our discretion.

A copy of the invoice will need to be included with the return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.